Continuously improving Québec's health care system and making it a learning system

We build scientific and experience based knowledge

We offer customized support to project leaders in the network

We orchestrate continuous quality improvement

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Working together for a Learning Health System

Mission

Our mission

Our Unit’s vision is to continuously improve the Québec health system and make it a learning system.

We mobilize and empower the network to do things differently and achieve the quintuple aim. This means:

  • Making partnership a driving force
  • Integrating science and innovation
  • Facilitating change
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Serving the Quebec health and social services network

We help institutions, organizations, decision-makers and staff working in health care, research and social services to manage data, transform data into knowledge, manage change and work as partners toward a common goal: achieving a Learning Health System in Québec, along with the quintuple aim.

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What is a Learning Health System (LHS)?

LHS

It’s working in partnership and using science to improve management, care and services

  • It’s measuring, analyzing, taking action…and measuring again!
    • From practices to data
    • From data to knowledge
    • From knowledge to clinical and organizational practices

For a health system to continuously improve, it must repeat the learning cycle.

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Our services

Training

We offer synchronous and asynchronous training, access to communities of practice, coaching, networking and mentoring opportunities in POR and LHS.

Training

Consultation

Our scientific and experiential knowledge is available to support you in patient-oriented and trajectory improvement projects.

Consultation

Tools

Tools for people working in health and social services to successfully work in partnership, integrate science and innovations into practice, and facilitate change.

Tools

Networking

Our expertise deployed in the field so that scientific and experiential knowledge is applied to improve practices.

Networking

Facilitation

Continuous quality improvement and human change management methods used to improve clinical and organizational practices and have a tangible impact on the quintuple aim.

Facilitation

Our expertises

CREMs

PREMs

PROMs

Complementary Expertise

Indigenous health care

Equity, diversity, inclusion, sex and gender

Health economics

Implementation and change management

Optimized, ethical and transparent data management

Skills development, training and mentoring

Patient-Public-Organizational Partnership

Featured news

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Interactive ‘road map’ for patient-oriented research teams now available in French

The roadmap for patient and public engagement in health research developed by the BC SUPPORT Unit has been adapted to French thanks to a collaboration between with the Unité de soutien SSA Québec.

Jun 8, 2023
Read more about Interactive ‘road map’ for patient-oriented research teams now available in French

Research grant applications: Sensitive Approach to Equity, Diversity, and Inclusion (EDI) in Research

The Equity, Diversity and Inclusion (EDI) and Sex and Gender-Based Analysis (SBGA) mandates adopted in recent years by academic bodies require research teams to meet criteria when submitting grant applications. Following this premise, this document aims to accompany research teams in an approach sensitive to EDI-G and SBGA.

May 30, 2023
Read more about Research grant applications: Sensitive Approach to Equity, Diversity, and Inclusion (EDI) in Research

Roadmap for partnering with patients, families, and caregivers in a Learning Health System

The purpose of this tool is to explain the roles of users and their families in a LHS and to describe how these people can, individually and collectively, contribute to its many dimensions.

May 5, 2023
Read more about Roadmap for partnering with patients, families, and caregivers in a Learning Health System

Improving the trajectory for people without a family doctor going through the Guichet d'accès à la première ligne (GAP): the RUISSS Université de Montréal activates the PATIenTS program

As part of the PATIenTS program, the RUISSS Université de Montréal is launching its project to improve a trajectory of care related to the use of the Guichet d’accès à la première ligne (GAP) by orphan patients.

Apr 21, 2023
Read more about Improving the trajectory for people without a family doctor going through the Guichet d'accès à la première ligne (GAP): the RUISSS Université de Montréal activates the PATIenTS program

Improving practices and the trajectory of services for people with common mental disorders in primary care: the RUISSS Université de Sherbrooke activates the PATIenTS program

As part of the PATIenTS program, the RUISSS Université de Sherbrooke is launching its project to support the reinforcement of the trajectory of services for people with common mental disorders in primary care (Projet SoutienTMC).

Apr 21, 2023
Read more about Improving practices and the trajectory of services for people with common mental disorders in primary care: the RUISSS Université de Sherbrooke activates the PATIenTS program

The SSA-RUISSS teams are completed

Launched in 2022 by the Unité de soutien SSA Québec in collaboration with the province’s four Réseaux universitaires intégrés de santé et de services sociaux (RUISSS), the SSA-RUISSS teams have completed their recruitment.

Apr 21, 2023
Read more about The SSA-RUISSS teams are completed

Improving the trajectory of seniors in the transition from home to residential care: RUISSS Université Laval activates the PATIenTS program

As part of the PATIenTS program, the RUISSS Université Laval launched its project to improve the trajectory of seniors, from the declaration of loss of autonomy at home to the integration of a housing environment, within the Centre intégré de santé et de services sociaux (CISSS) de la Côte-Nord (Par-Aînés Project).

Apr 21, 2023
Read more about Improving the trajectory of seniors in the transition from home to residential care: RUISSS Université Laval activates the PATIenTS program
Patient-Public-Organizational Partnership

Inclusive Practices in Participatory or Partnership-based Research with socially excluded persons

This guide addresses how research teams can work in partnership with people who are socially excluded.

Apr 19, 2023
Read more about Inclusive Practices in Participatory or Partnership-based Research with socially excluded persons
PREMs

PREMs and PROMs Toolkit: Patient-reported outcome and experience measures

Although most professional or patient organizations claim to incorporate the concept of Patient-Reported Outcome Measures (PROMs) or Patient-Reported Experience Measures (PREMs), how the information is collected is not necessarily adequate. To be compliant, PROMs and PREMs must be measured using scientifically validated tools and must be completed by patients. Let’s see together the definition of PROMs and PREMs and what characterizes them.

Apr 17, 2023
Read more about PREMs and PROMs Toolkit: Patient-reported outcome and experience measures

Module 201 – Patient partnership in research: the first steps

This training aims to initiate organizational transformation through the implementation of patient partnership.

Apr 6, 2023
Read more about Module 201 – Patient partnership in research: the first steps

eSRAP: Collaborative monitoring system of trends in patient-oriented research

eSRAP is a collaborative monitoring system to monitor and share the latest literature on patient-oriented research.

Apr 4, 2023
Read more about eSRAP: Collaborative monitoring system of trends in patient-oriented research

PROMIS® is the tool of choice for patient-oriented research worldwide

We supported the first steps in implementing the PROMIS® system, in English and in French, to improve patient-oriented research and care.

Apr 4, 2023
Read more about PROMIS® is the tool of choice for patient-oriented research worldwide

What is a Living Lab?

An innovative approach, an advantageous research method and a key step in the continuous improvement of our health care system. In a living laboratory, the people who benefit from the care and services become stakeholders, on the same level as the other parties involved

Apr 4, 2023
Read more about What is a Living Lab?

Québec LHS Portal: the Unit supports the Québec health and social services network

The Unit makes its service offerings available through its LHS Portal. You can apply for support online. Several types of requests are possible.

Apr 3, 2023
Read more about Québec LHS Portal: the Unit supports the Québec health and social services network

Module 101 – Basis of patient partnership

Become familiar with the basics of patient partnership.

Mar 31, 2023
Read more about Module 101 – Basis of patient partnership
PREMs

Improving a care trajectory related to respiratory infections: RUISSS McGill activates the PATIenTS program in its territory

As part of the PATIenTS program, the RUISSS McGill is launching its project to improve a care trajectory related to respiratory infections.

Feb 3, 2023
Read more about Improving a care trajectory related to respiratory infections: RUISSS McGill activates the PATIenTS program in its territory
PREMs

The Unité de soutien SSA Québec supports the new Chair in Sustainable Health Research

As a patient partner on the steering committee of the Unité de soutien SSA Québec, Guy Poulin has unequivocally stimulated our commitment to sustainable health, an approach that improves life trajectories by taking intersectorality into account.

Feb 3, 2023
Read more about The Unité de soutien SSA Québec supports the new Chair in Sustainable Health Research

Dr. Marie-Dominique Beaulieu appointed to the Order of Canada

Dr. Marie-Dominique Beaulieu, the first Scientific Director of the Unité de soutien SSA Québec (formerly the Unité de soutien SRAP du Québec), has been appointed a Member of the Order of Canada.

Jan 24, 2023
Read more about Dr. Marie-Dominique Beaulieu appointed to the Order of Canada
News

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