Teaming 

Denis Côté is a regional continuous quality improvement agent. He is a facilitator in the RUISSS Université Laval territory. In this article, he evokes the transition from a culture of health and social services professionals cooperating without strong cohesion to an intrinsically collaborative organization united around inspiring common intentions.

PREMs and PROMs Toolkit: Patient-reported outcome and experience measures

Although most professional or patient organizations claim to incorporate the concept of Patient-Reported Outcome Measures (PROMs) or Patient-Reported Experience Measures (PREMs), how the information is collected is not necessarily adequate. To be compliant, PROMs and PREMs must be measured using scientifically validated tools and must be completed by patients. Let's see together the definition of PROMs and PREMs and what characterizes them.

What is a Living Lab?

An innovative approach, an advantageous research method and a key step in the continuous improvement of our health care system. In a living laboratory, the people who benefit from the care and services become stakeholders, on the same level as the other parties involved