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Our mission

A quadruple aim

Together with and for the benefit of the public, we are mobilizing research, health and social services networks in an effort to improve:

  • Patient experience and outcomes
  • The health of the population
  • The efficiency of the system
  • The well-being of health and social service workers

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OBJECTIVE: the quadruple aim

Focus on (1) improving health care and service outcomes and the patient experience (2) and the health of the population (3) efficiently while (4) ensuring the well-being of health and social services staff.

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PROCESS: the Learning Health System

In line with the quadruple aim, health services organizations must measure their performance and implement continuous quality improvement initiatives for health care and services trajectories.

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MEANS: health care and service trajectories

The study of health care and service trajectories represents the concrete means, anchored in the real world, to evaluate and improve the overall health care and services that are provided.

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Serving Quebec’s health and social services network

We help institutions, organizations, decision-makers and staff working in health care, research and social services to work differently (data management, data valorization, change management, working in partnerships) toward a common goal: achieving a Learning Health System in Quebec, along with the quadruple aim.