{"id":22331,"date":"2026-05-04T16:25:54","date_gmt":"2026-05-04T20:25:54","guid":{"rendered":"https:\/\/ssaquebec.ca\/?p=22331"},"modified":"2026-08-06T16:09:38","modified_gmt":"2026-08-06T20:09:38","slug":"how-to-build-a-framework-for-managing-the-compensation-of-patients-caregivers-and-citizens","status":"publish","type":"post","link":"https:\/\/ssaquebec.ca\/en\/news\/how-to-build-a-framework-for-managing-the-compensation-of-patients-caregivers-and-citizens\/","title":{"rendered":"How to build a framework for managing the compensation of patients, caregivers, and citizens"},"content":{"rendered":"\n

Since 2014, Unit\u00e9 de soutien SSA Qu\u00e9bec<\/strong> (formerly Unit\u00e9 de soutien SRAP du Qu\u00e9bec) has championed patient partnership. Over time, this partnership has evolved and grown. We now use the term \u201chealth partners\u201d<\/strong> to refer to patients, caregivers, and citizen partners who work with us to co-create solutions. In March 2026, our unit implemented a Framework for the Recognition and Compensation of Health Partners<\/a>; a document that replaced the organization\u2019s former guidelines on the compensation of patient partners.<\/p>\n\n\n\n

The following tool is designed to share with you the approach we used to co-create our management framework with health partners, their representatives, and our institution. <\/strong>It provides steps to follow as well as templates.<\/p>\n\n\n\n

It has the potential to facilitate the adoption of your framework for managing the recognition and compensation of health partners by optimizing adherence to it (co-creating to minimize friction), the efficiency of the process (approach and templates), and the recognition of partners (content of the Unit\u2019s framework cited as an example).<\/p>\n\n\n

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Summary of our Framework<\/h3>\n \n\n
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Target audiences and benefits<\/h3>\n \n\n

This resource can guide those who directly engage health partners\u2014including health and social services professionals, researchers, and quality improvement officers\u2014in their work.<\/p>\n\n\n\n

It can also help decision-makers or managers implement a management framework within their organization or division.<\/p>\n\n\n\n

Current or prospective health partners can use this tool to understand how the Unit created its compensation management framework and how health partner compensation works at the Unit.<\/p>\n\n\n<\/div>\n\n \n\n\n

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Key features and components<\/h3>\n \n\n

This tool consists of a step-by-step guide provided by Unit\u00e9 de soutien SSA Qu\u00e9bec for establishing a framework for managing the compensation of healthcare partners. It provides templates and describes the approach adopted by the Unit (including its framework and a guided tour of the online portal designed for healthcare partners and those who mandate them).<\/p>\n\n\n<\/div>\n\n \n\n\n

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To cite this resource<\/h3>\n \n\n

Boutin, J. (2026, May 4). How to build a framework for managing the compensation of patients, caregivers, and citizens? Unit\u00e9 de soutien SSA Qu\u00e9bec. https:\/\/ssaquebec.ca\/en\/news\/how-to-build-a-framework-for-managing-the-compensation-of-patients-caregivers-and-citizens\/<\/a><\/p>\n\n\n\n

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Instructions, templates, and example<\/h3>\n\n\n
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1- Get inspiration from existing documents<\/h3>\n \n\n

We recommend using our document \u201cFramework for the Recognition and Compensation of Healthcare Partners<\/a>\u201d as a starting point to outline your future framework.<\/p>\n\n\n<\/div>\n\n \n\n\n

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2- Establish a project team<\/h3>\n \n
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