This tool addresses this gap by bringing together insights from patient partners to highlight how actions at the patient, clinician, and organizational levels can contribute to improved clinician well‑being and better care experiences.
Organizational objective
To provide healthcare and social service teams, managers, and decision‑makers with patient‑informed, actionable strategies to improve clinician well‑being and care experiences by recognizing the role patients and organizations can play.
Citizen objective
To provide patients and service users with concrete, patient‑informed actions they can take to support the well‑being of healthcare and social service professionals, recognizing the link between clinician well‑being and quality of care.
- Family medicine clinics or family medicine groups
- Clinical coordinators
- Decision-makers or managers
- Healthcare partners (patients, service users, family members, citizens)
- Healthcare professionals
- Social service professionals
Healthcare teams, decision‑makers, and citizens would use this resource to:
- Identify practical, patient‑informed strategies to support clinician well‑being
- Strengthen collaboration and communication between patients, clinicians, and organizations
- Increase awareness of the shared responsibility for clinician well‑being and care experiences
- Support the design, implementation, and improvement of initiatives aimed at enhancing clinician well‑being and quality of care
The tool is an interactive guide structured around three entry points:
- I am a patient
- I am a clinician
- I am a decision‑maker
Each section presents concise, actionable strategies tailored to the user’s role, illustrated with quotes and insights from patient partners drawn from focus group discussions.
A Family Medicine Group clinical manager wants to address clinician well‑being by recognizing it as a joint effort involving patients, clinicians, and managers, knowing that well‑being directly affects care experiences for everyone.
The manager uses the interactive guide to explore patient‑informed strategies from the decision‑maker section and shares them with clinicians and patient partners. Together, they identify practical actions related to communication, workload, administrative burden, and everyday interactions that can support clinician well‑being.
The Family Medicine Group develops a more collaborative approach to well‑being, fostering shared understanding, improved team functioning, healthier work conditions, and better care experiences for patients and professionals alike.
- Marie-Dominique, Poirier, Patient Partner, Unité de soutien au système de santé apprenant Québec, Montréal, QC, Canada
- Sonia, Lussier , Patient Partner, Unité de soutien au système de santé apprenant Québec, Montréal, QC, Canada
- Jack, Moncado, Department of Family Medicine, Faculty of Medicine and Health Sciences, McGill University, Montréal, QC, Canada
- Dorsa, Salimi, Department of Family Medicine, Faculty of Medicine and Health Sciences, McGill University, Montréal, QC, Canada
- Paula Louise, Bush, Department of Family Medicine, Faculty of Medicine and Health Sciences, McGill University, Montréal, QC, Canada
Salimi, D., Poirier, M.-D., Lussier, S., Moncado, J., & Bush, P. L. (2025). How Can You Help Improve Clinician Well-Being? Insights from Patient Focus Groups [Interactive presentation]. Genially. https://view.genially.com/6716580318e2a1eeb9f7ef59