The Unité de soutien au système de santé apprenant (SSA) Québec is a provincial unit of the national strategy for patient-oriented research (SPOR) network of the Canadian Institutes of Health Research (CIHR).
What
The Unit works to continuously improve the Québec healthcare system by mobilizing and applying experiential, scientific, clinical and organizational knowledge.
For whom
The Unit provides support to any person or organization working in health care and social services in Québec as well as the population.
How
Its scientific teams, field teams (deployed in the RUISSSs), practice facilitation teams (continuous quality improvement), mobilization teams (project and operations management, communications and technopedagogy) and the patient partner community Expériences deploy their expertise by offering training, consultation, tools, facilitation and networking.
- We mobilize knowledge and facilitate its use in the field
- We support patient trajectory and continuous quality improvement projects
- We offer a toolbox, training program and consulting service
Why the Unit?
The Unit supports the deployment of a continuously improving healthcare system. It believes that to evaluate this improvement, it is necessary to measure the impact of actions on the quintuple aim: that is, to establish the extent to which an initiative has contributed to better equity (1), better population health (2), better system efficiency (3) and a better experience for patients (4) and health and social services workers (5).
In other words, it is proposing a collective project for a Québec learning healthcare system (LHS). The recipe for this LHS? Break down silos by working in partnership, base decisions on science, and support, accompany and facilitate change.
The Unit applies this recipe to all the projects it leads or supports, with the aim of identifying knowledge gaps in the network, developing them, making them accessible and applying them to continuously improve these projects. In this way, it bridges the gap between science and the field.
When, in a systematic way and in partnership, the establishments, then the RUISSSs of Québec, measure data, analyze them to derive knowledge and use this knowledge to improve practices, then we will have succeeded in the Québec learning healthcare system.
- The Unit supports the continuous improvement of the Québec health system.
- It acts as a link between science and practice
- So that the results of the research do not remain on the shelves
- To ensure that projects are patient-oriented and that the public is part of the solution
- It is supported by the pan-Canadian SPOR program:
- It obtains CIHR funding that is beneficial to Québec
- It has supported the integration of patient-oriented research (POR) since 2014
- The Unit has the expertise required to enable the Québec health system to continuously improve in partnership
- Its scientific axis excel in partnership, data management, transfoming data into knowledge change management and capacity building.
- It offers training, consultation, tools, facilitation and networking.
- LHS Portal: supporting the improvement of actions, processes and trajectories via requests submitted online to the Unit
- Partnership with Académie Qualité Santé and the regional quality improvement agents service offering
- The Learning Family medecine Groups Orientations (GMF apprenant)
- It takes care to avoid working in isolation and to improve targeted care trajectories at the organizational and professional levels.
- PATIenTS program: support for 1 trajectory improvement project per RUISSS
- TNCM targeted grant: support 4 trajectory improvement projects related to Major Neurocognitive Disorders
