Here are guidelines and a model developed through scientific and consultative work to enable family medicine groups (FMGs) to evolve based on evidence and the experience of their leading colleagues.
The guidelines and accompanying model help to improve the achievement of the elements of the quintuple aim. For FMGs, these resources can serve as a recipe for greater team well-being in the workplace, more satisfied patients, and greater professionalism in a changing and challenging environment.
- Clinicians and decision-makers in family medicine groups (FMG)
- Continuous quality improvement officers
- Researchers and research professionals
- Patient partners
Driven by its desire to support the deployment of a healthcare system that continuously learns and improves, the Unit undertook a consultation exercise aimed at developing a model that would be inspiring, useful and empowering for FMGs. Consulting physician Catherine Bouffard-Dumais and research coordinator Sophie Boies carried out the following steps:
- Consultation of some 40 experts and visits to 10 FMGs.
- In collaboration with Sara Ahmed’s research team, literature review on front-line learning culture
- World Café-type meeting bringing together all participants
- Drafting of orientations and development of a conceptual framework
We encourage wide dissemination of the Unit’s FMG learner guidelines throughout the health and social services network and in educational circles. We will take them into account in our work to redesign the FMG Program, as well as in the current revision of the primary care organization model. This document is a significant contribution to the deployment of a culture of continuous quality improvement and to the development of a learning healthcare system.
Philippe Lachance, Director, Access and Integrated Service Organization, Quebec’s Health and Social Services Ministry
11 themes
The orientations are structured around eleven (11) mutually influencing themes:
- The deployment of a learning culture ;
- Continuous quality improvement (CQI) and best practices;
- Change management and training ;
- Medical leadership ;
- Data culture and technologies;
- Interprofessional collaboration;
- Community and sustainable health ;
- Research ;
- Patient partnership ;
- Governance ;
- Medico-administrative co-management.
The findings and possible solutions raised call for both locals and systemics reflections.
A report, a model and a training course
There are three ways to find out more about the orientations and the Learning FMG Model: