These services are provided to family medicine clinics and family medicine groups.
In December 2022, the Unit created 4 positions for regional Continuous Quality Improvement Officers (ARACQs in French). These people work in Family Medicine Groups (GMFs in French), while Continuous Quality Improvement Agents (AACQs in French) are deployed in the University Family Medicine Groups (GMF-Us in French). With the ARACQs, the Unit supports family medicine clinics and family medicine groups that apply.
In the support services outlined on this page, learn about the role of ARACQs and the activities and initiatives through which these practice facilitators can support family medicine groups (GMFs) and family medicine clinics. For example:
- Supporting a practice facing specific challenges and seeking to address them through a quality improvement (QI) initiative
- Supporting environments that wish to obtain their “Choosing wisely” certification
- Implementing a COMPAS+ initiative (a quality improvement support program for environments aiming to improve their care for certain chronic diseases, for which INESSS has produced support kits)
- Integrating the use and utilization of data into their practice
- Healthcare professional
- Social services professional
- Decision-maker or manager
- Family medicine clinic or family medicine group
This service offering may be shared by GMF/clinic managers with other clinics, and by Regional Family Medicine Departments (DTMF) with clinics in their regions.
By utilizing ARACQ’s services, you can improve:
- The quality of and access to care and services provided by family medicine clinics
- The well-being of staff
- The other pillars of the quintuple aim (efficiency and equity in health care)
This document describes the services offered by regional continuous quality improvement officers, their role, and the benefits of working with these experts on continuous quality improvement.
Anyone seeking resources to address an issue identified in their clinic may submit a request for support. We will schedule an initial meeting to discuss the matter, understand the challenges facing the community, and determine how best to assist them.
- Adama Ousmane Mamadou
- Denis Côté
- Éric Savoie
- Safa Regragui
- Mireille Plouffe-Malette
Unité de soutien SSA Québec. (2024). ARACQ service offer. https://ssaquebec.ca/en/news/continuous-quality-improvement-services-for-family-medicine-clinics-and-family-medicine-groups/